Disclaimer and Policies

Website Content Disclaimer

The information provided on this website is for general informational purposes only and does not constitute professional psychological advice. While we strive to ensure accuracy and currency, Dellers Psychology makes no guarantees regarding completeness or applicability to individual circumstances. Use of this website does not create a client–therapist relationship. For personalised advice or treatment, please contact Dellers Psychology directly.

External links are provided for convenience only and do not constitute endorsements of any external content. Website content may be updated without notice.

Terms of Use

By accessing and using this website, you agree to comply with these terms and all applicable laws. You must not use the site for any unlawful or prohibited purposes. Unauthorised use of any content, including text, images, logos, or downloadable resources, is prohibited without prior written consent from Dellers Psychology. We reserve the right to update these terms at any time without notice.

Psychotherapy Disclaimer

Psychotherapy at Dellers Psychology is a collaborative process to support your mental health and personal growth, using evidence-based approaches tailored to your needs. While psychotherapy is generally beneficial, it may involve emotional discomfort, distress, or the uncovering of difficult memories. Outcomes vary between individuals, and no specific results can be guaranteed. Telehealth sessions are offered for convenience. While effective, they carry some risks, including technical interruptions, reduced non-verbal observation, and limitations in responding to emergencies. By participating, you agree to take reasonable steps to ensure a private and secure environment. Telehealth is not suitable for crises. In an emergency, call 000 (Australia) or your nearest mental health crisis service.

Privacy Policy

Dellers Psychology is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs).

  • Information collected: Name, contact details, email, booking details, and any personal information voluntarily submitted. We may also collect general information about how visitors use this website, including traffic data and usage patterns.

  • Purpose of collection: To respond to enquiries, manage bookings, provide services, and comply with professional and legal obligations. Website usage data may also be analysed to help improve services of Dellers psychology, and may be used for internal research, planning, and future marketing purposes.

  • Storage and security: Information is stored securely and access is restricted to authorised personnel.

  • Disclosure: Information is not shared with third parties unless required by law or authorised by you.

  • Access and correction: You may request access to or correction of your personal information at any time.

  • Retention: Personal information is retained only as long as necessary to provide services and comply with legal obligations.Client Policies

Clients are required to provide accurate and complete information during intake and throughout therapy. Appointments must be scheduled in advance, and cancellations or rescheduling require at least 48 hours’ notice to avoid cancellation fees. Confidentiality is maintained in accordance with professional ethical standards, except where disclosure is legally mandated. Full details of fees, cancellations, and other service-related policies are provided in the client consent form at the commencement of therapy.

Limitation of Liability

Dellers Psychology and its staff shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or services provided. Psychological outcomes vary between individuals, and no guarantees are made regarding treatment results. Users accept full responsibility for their use of the website, reliance on information, or technical issues.

Contact

For any questions about these policies or to request further information, please contact the clinic at admin@dellerspsychology.com.au

Dellers Psychology is committed to providing personalised care and support to all clients and website visitors.